This is the Privacy Policy of the website (“” or the “Service”), owned and maintained by eigenlinks B.V. (hereinafter referred to as “eigenlinks”, “we”, “us” or “our”), a company having its address at Kastanjelaan 400, 5616 LZ Eindhoven. eigenlinks is registered with the Chamber of Commerce under number 75345579. Our Privacy Policy explains how we collect, use, share and protect information in relation to our website We collect this information when you visit our website with your computer, tablet or mobile phone (“Computer”). We process personal data in a manner that is in accordance with the General Data Protection Regulation (the “GDPR”), the GDPR-based legislation and the other current privacy legislation.

By using our Service you understand and agree that we are providing a platform for you to post content, including photos, comments and other materials (“User Content”), to the Service and to share User Content publicly. This means that other Users (as defined below) may search for, see, use, or share any of your User Content that you make publicly available through the Service, consistent with the terms and conditions of this Privacy Policy and our Terms of Use. Our Privacy Policy applies to all visitors, users, and others who access the Service (“Users”).

What kinds of information do we collect?

User Content

When visitors leave comments on the Service we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. Gravatar’s ability to use and share this information is restricted by the Gravatar Privacy Policy. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you upload images to the Service, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. Signup forms We collect the following information you provide us with via signup forms:

  1. Your email address.

Contact forms

We collect the following information you provide us with via contact forms:

  1. Your name;
  2. Your email address;
  3. Your phone number;
  4. Your company name;
  5. Your message (User Content that you post to the Service);
  6. Communications between you and eigenlinks (e.g., we may send you replies to your message).

Other forms

We collect the following information you provide us with via all other forms on this website:

  1. User Content that you post to the Service;
  2. Communications between you and eigenlinks (e.g., we may send you replies based on the User Content provided).

Zendesk live chat

We collect the following information you provide us with via the live chat:

  1. Your name;
  2. Your email address;
  3. Your chat messages (User Content that you post to the Service).

For the live chat to function Hubspot furthermore plants a permanent cookie on your web browser. Planting the cookie and therewith the live chat can be disabled by disabling cookies or by clicking  Current status: AcceptedCurrent status: Denied

Log file information

We collect information that your browser sends whenever you visit our Service. This log file information may include information such as your Computer’s Internet Protocol address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.


Metadata is usually technical data that is associated with User Content. For instance, metadata can describe how, when and by whom a piece of User Content was collected and how that content is formatted. Users can add or may have metadata added to their User Content including a hashtag (e.g. to mark keywords when you post a photo), geotag (e.g. to mark your location to a photo), comments or other data. This makes your User Content more searchable by others and more interactive.

Necessary cookies

If you leave a comment on the Service you may opt-in to saving your name, email address and website in “cookies”, which are text files placed on your device. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to the Service, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Third party analytics services (non-personally identifiable information only)

We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your device or our Service, including the web pages you visit, add-ons, and other information that assists us in improving the Service. The tools use “cookies”, which are text files placed on your device, to collect your log information and behavior information in an anonymous form. We collect and use this analytics information with analytics information from other Users so that it cannot reasonably be used to identify any particular individual User.

With respect to Google Analytics, although Google Analytics plants a permanent cookie on your web browser, the cookie does not include any personally identifiable information and cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.

Third party marketing services

SendInBlue plants a permanent cookie on your web browser to identify you for analytical and remarketing purposes, which cannot be used by anyone but SendInBlue. SendInBlue ability to use and share information collected by SendInBlue is restricted by the SendInBlue Terms of Use and the SendInBlue Privacy Policy.

This website uses Google Advertising Features to supplement Google Analytics with information about User demographics. Google plants a permanent cookie on your web browser to identify you, which cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.

This website also implements a tool named “Facebook Pixel” by Facebook Inc. (“Facebook”) for analytics and marketing purposes. Next to these purposes, this allows Users to see interest-based advertisements (“Facebook ads”) when visiting the social network Facebook or other websites that also use this tool. Facebook Pixel plants a permanent cookie on your web browser to identify you, which cannot be used by anyone but Facebook. Facebook’s ability to use and share information collected by Facebook is restricted by the Facebook Terms of Service and the Facebook Data Policy.

Other third party services

This website uses Zendesk Chat to offer a chat functionality on the website. Zendesk plants a permanent cookie on your web browser to identify you, which cannot be used by anyone but Zendesk. Zendesk’s ability to use and share information collected by Zendesk Chat about your visits is restricted by the Zendesk Master Subscription Agreement and the Zendesk Privacy Policy.

You can prevent SendInBlue, Google Advertising Features, Facebook and Zendesk from recognizing you on return visits by not enabling cookies, by disabling cookies with the “Cookies” button below or by clicking  Current status: AcceptedCurrent status: Denied

For more information please also refer to our Cookie Policy.

Other services

eigenlinks uses a service from IpMeta to obtain the User’s ISP, network domain and network type from the User’s IP address, with the purpose to filter bot and spam traffic. IpMeta’s ability to use and share information collected by IpMeta is restricted by the IpMeta Privacy Policy.

How do we use this information?

We use all of the information we have to help us provide and support our Services. Here is how:

  1. contact you personally to provide you with additional information;
  2. remember information so you will not have to re-enter it during your visit or the next time you visit the Service;
  3. provide, improve, test, and monitor the effectiveness of our Service;
  4. To help you efficiently access your information after you sign in;
  5. monitor metrics such as total number of visitors, traffic, and demographic patterns;
  6. diagnose or fix technology problems;
  7. develop and test new products and features.


We may use your information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you if you opt in for the receiving of these communications. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

How is this information shared?

We will not rent or sell your information to third parties outside eigenlinks.

Visitor comments may be checked through an automated spam detection service.

People you share and communicate with

Any information or content that you voluntarily disclose for posting to the Service, such as User Content, becomes available to the public. Once you have shared User Content or made it public, that User Content may be re-shared by others. Subject to your profile, any User Content that you make public is searchable by other Users. If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other Users or third parties have copied or saved that information.

Change of control

If we sell or otherwise transfer part or the whole of eigenlinks or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation), your information such as name and email address, User Content and any other information collected through the Service may be among the items sold or transferred. You will continue to own your User Content. The buyer or transferee will have to honor the commitments we have made in this Privacy Policy.

Legal requests and preventing harm

We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.

Safety and security

eigenlinks has taken appropriate technical and organizational measures by using the latest technologies to protect your information against loss or unlawful processing. We use safeguards to help keep the information collected through the Service secure and take steps (such as requesting a unique password) to verify your identity before granting you access to your account. However, eigenlinks cannot ensure the security of any information you transmit to eigenlinks or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. We request you to do your part to help us. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and eigenlinks, at all times. We are not responsible for the functionality, privacy, or security measures of any other organization.

International transfer

Your information may be transferred to, and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Netherlands and choose to provide information to us, please note that we transfer the information to The Netherlands. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Retention period

In accordance with the law, eigenlinks does not retain data any longer than is required for attaining the purposes for which they were collected.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Inspection and correction

If you wish to know which of your data eigenlinks has recorded or if you wish to amend or remove data that you cannot amend via your account, please contact eigenlinks.

Third-party applications, websites and services

We are not responsible for the practices employed by any applications, websites or services linked to or from our Service, including the information or content contained within them. Please remember that when you use a link to go from our Service to another application, website or service, our Privacy Policy does not apply to those third-party applications, websites or services. Your browsing and interaction on any third-party application, website or service, including those that have a link on our Services, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorize to access your User Content. If you are using a third-party app, website or service and you allow them to access your User Content you do so at your own risk.

Children’s privacy

Our Service does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to this privacy policy

We may modify or update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

How to contact us

If you have any questions about this Privacy Policy of the Service, please send an email to info(at)